Troubleshooting Runtime Issues

Troubleshooting > Troubleshooting Runtime Issues

While your system is up and running, you may encounter issues, such as data updates not showing up as expected or error messages in the log stating that a device (Thing) cannot be found. This section describes these scenarios and offers possible causes and solutions:

• Azure: Non-epoch Receiver Not Allowed Error

• Error: The messaging entity <badconsumergroup> could not be found. Connector fails to consume ingress

• Errors: No Thing Found for name {THINGNAME} / Entity {THINGNAME} does not exist or is not yet associated with a Thing

• Scenario: Logback is configured and file created, but nothing is written to file.