Troubleshooting > Troubleshooting Device-Related Issues > Errors: No Thing Found for name {THINGNAME} / Entity {THINGNAME} does not exist or is not yet associated with a Thing
Errors: No Thing Found for name {THINGNAME} / Entity {THINGNAME} does not exist or is not yet associated with a Thing
At runtime, your Azure IoT devices may not be showing up as online or the messages they send are not reflected in ThingWorx. Since the status of the Azure IoT Hub determines whether the Things that represent the hub's devices show up as isConnected and isReporting, the problem may be that the Azure IoT Hub is configured with an incorrect name. The Connector cannot communicate with the proper Azure IoT Hub, so the status of the devices is not reported correctly and incoming property writes do not show up in ThingWorx. Check the Connector log for the messages listed in the following table.
Error Messages
Possible Causes
Solutions
For an AzureIotHub Thing, the following message is returned:

Error: No Thing Found for
name [THINGNAME]
The hub-thing-name is configured, but the ThingName that it is configured with does not exist in the ThingWorx Platform.
Check ThingWorx for the existence of the configured ThingName and if necessary create a new AzureIotHubTemplate-based Thing.
After adding a new AzureIotHub Thing, restart the Connector.
The following message appears in the Connector log:

Entity [THINGNAME] does not
exist or is not yet associated
with a Thing
The Azure IoT Hub [THINGNAME] does not exist in ThingWorx.
The Azure IoT Hub [THINGNAME] is not a Thing.
From ThingWorx Composer:
Ensure that [THINGNAME] exists.
Ensure that [THINGNAME] has the same case as specified in the configuration file for the Connector.
Ensure that [THINGNAME] is a Thing and not a Thing Template or other type of Entity
If necessary, recreate the Thing or modify the configuration file for the Connector and restart it.