Possible Causes
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Solutions
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Since the AzureIotHub Thing does not extend the AzureIotHubTemplate, the Connector cannot get the Azure IoT Hub configuration that it needs to connect to the Azure IoT Hub.
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From ThingWorx Composer, check the AzureIotHub Thing with the specified [THINGNAME]. Make sure that the Base Thing Template is set to AzureIotHubTemplate. If necessary, re-create the hub Thing and select the correct base template.
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The Connector loads and caches all configuration settings during startup. Any changes that you make to the configuration when troubleshooting are ignored until the Connector is restarted.
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