Working with Parts Lists

Servigistics InService enables you to view the parts list for a product’s systems or subsystems. When viewing product information, a parts list is indicated by the following icon:

. In addition to parts list, you might see a kit which is indicated by the following icon:

. A kit is a set of parts that can be ordered under a single part number. A kit might be included in a parts list. You can open a kit in the same way you do a parts list and order individual parts from the kit.

The page might contain one or more images of the parts in the parts list and always contains a list of the included parts. If the image is an interactive image, you can perform actions such as selecting parts of the image, moving the image, zooming in and out, and so forth. Refer to Parts List Images for more information.

From the list of parts, you can view information about each part and add the part to your shopping cart. In addition to general information about a part, Servigistics InService provides the following additional information about the life cycle of a part:

If one or more alternative parts are available for a part, you can open the Alternates option for a part to view those alternative parts. This enables you to check, for example, whether an alternative part costs less than the part in the list.

If the part in the list has been replaced by a new part, Servigistics InService provides the sequence of parts that have replaced this part.. You can view the part or parts that have replaced the old part on the part’s Supersession option.

If the part in the list has a different part number that should be used instead of the one in the list, Servigistics InService indicates the correct part directly in the part list. You can also view cross referenced parts on the part’s Cross References option.

• Related documents

– Click on this control to see other service information related to the parts list.

• Additional information

– Click on this control to see additional details about the parts list, such as applicability.

• Find a Part option

– Enter a part name or number in the field to search for that information in the list.

The text you enter is highlighted in the parts list. The control displays the number of matches to the text you enter. If there are multiple matches, the arrow controls enable you to move between the matches.

• Add note

– Click on this control to add a note about the parts list.

• Bookmark

– Click on this control to add this parts list to your bookmarks.

• Price and availability

– Click on this control to display price and availability information in the parts list.

If the parts list has an interactive image, clicking on the callout highlights the associated part in the image. The parts list as a whole is at the top of the list of parts and displays the parts list icon instead of a callout number.

• Part information icon

– Opens a preview of the information page for the part.

If the part is contained in Servigistics InService, you can click this icon to display information about the part. Click the open page icon

in the preview window to open the part information page. Refer to Viewing Part Information for more information.

• Cross References – Displays the part number or numbers that should be used instead of the one in the list.

If the part has a different part number that should be used instead of the one in the list, then the correct part number or numbers are listed after this option. Click on one of the cross referenced parts to open the part information page for that part. You can add the cross referenced part to the cart from that part’s information page.

A cross referenced part cannot be ordered using the part number in the list. You must order one of the cross referenced parts.

If the part has been superseded by a new part, then the Superseded link is available. Click on this link to open the Supersession option for the part. This option shows the sequence of parts that have replaced this part. You can add parts to the cart from this option.

A superseded part cannot be ordered from the parts list. You must order an available part from the supersession history.

If the part has alternate parts identified for it, then the Alternates link is available. Click on this link to open the Alternates option and view the alternate parts. You can add parts to the cart from this option.

If the part has supplementary parts identified for it, then the Supplementaries link is available. Click on this link to open the Recommendations option and view the supplementary parts. You can add parts to the cart from this option.

• Add note

– Click on this control to add a note about the part.

You can specify whether the note should just apply to the part when it is in the current parts list.

• Quantity or other unit of measure – Displays either the default number of the part that will be added to the shopping cart or some other unit of measure for the part, such as the length in meters.

This option only displays when you have clicked the pricing and availability option for the parts list.

• Add to cart

– Enables you to add the part to your shopping cart.

The number field before the button specifies how many of the part you want to order. If the part is already in the shopping cart, (Added to shopping cart) appears below this option.

When you add a part to the cart, Servigistics InService displays a message window indicating the result of that action. If the part in the list is added successfully, then the message box is briefly displayed. If the part in the list is superseded, the message box also indicates that.