Integrations > PLM — Issue Report and Feedback > Issue Report and Feedback for Administrators > Creating REST Endpoint API
Creating REST Endpoint API
Creating REST Endpoint API in 25.1
The REST service endpoint URL to pull the problem report and attachments of the problem Report from the Connect Service and Service Tip records is as follows:
Attributes
Values
Web service Class Name
getAllProblemReports
REST Endpoint URI
*/services/apexrest/SVMXC/windchill/problemreport/v1/getAllProblemReports
Method
GET
* You must prefix the Salesforce instance URL or the custom URL in the request to access from an external system. For example, https://MyDomainName.my.salesforce.com/services/apexrest/SVMXC/windchill/problemreport/v1/getAllProblemReports/
Response JSON
The following is a sample JSON response.
{ "success": true, "message": "Problem Report", "data":[ { "workOrderId": "a3CKT000000GoSD2A0", "status": "Draft", "serviceType": "Issue", "salesforceId": "a2zDK000004JTlQYAW", "requesterId": "common user", "name": "HP Laptop Part", "description": "Issue for HP Laptop Part", "category": "Missing Information", "attachments": [ { "versionNumber": "1", "versionDataUrl": "https://svmx-qasvmx-patchteam40org--part2.sandbox.file.force.com/sfc/servlet.shepherd/version/download/068DK000001xTQG", "title": "IMG_3167.HEIC", "fileType": "UNKNOWN", "fileExtension": "heic", "description": "IMG_3167.HEIC" } ], "affectedObject": "9995", "affectedEndItem": "Snowmobile" } ]}
Sample Response of Service Tip with Attachments
{
"success":true,
"message":"Problem Report",
"data":[
{
"workOrderId":"a3CKT000000GoSD2A0",
"status":"Draft",
"serviceType":"Issue",
"salesforceId":"a2zDK000004JTlQYAW",
"requesterId":"common user",
"name":"HP Laptop Part",
"description":"<p>Issue for HP Laptop Part</p>",
"category":"Missing Information",
"attachments":[
{
"versionNumber":"1",
"title":"IMG_3167.HEIC",
"fileType":"UNKNOWN",
"fileExtension":"heic",
"description":"IMG_3167.HEIC"
}
],
"affectedObject":"9995",
"affectedEndItem":"Snowmobile",
}
]
}
Sample Response of Service Tip without Attachments
{
"success":true,
"message":"Problem Report",
"data":[
{
"workOrderId":"a3CKT000000GoSD2A0",
"status":"Draft",
"serviceType":"Issue",
"salesforceId":"a2zDK000004JTlVYAW",
"requesterId":"common user",
"name":"HP Laptop - Snowmobile",
"description":"<p>Issue for HP Laptop-Snowmobile which is top level/top most in hierarchy</p>",
"category":"Missing Information"
"affectedObject":"Snowmobile",
"affectedEndItem":"Snowmobile",
}
]
}
Was this helpful?