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Criteria
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Deployment Options
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Checks for 25.2, 25.1, 24.2, and 24.1
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Is it required to run ServiceMax Configurator?
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Yes
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Is it required to select Deployment Options?
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Load Legacy Profiles
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No
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Load Standard SFM Flows
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Yes
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Load Standard SFM Wizards
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No
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Configuration Items
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For ServiceMax 25.2 Release
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For ServiceMax 25.1 Release
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For ServiceMax 24.2 Release
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For ServiceMax 24.1 Release
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Updates to Existing Configurations
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The following picklist values are added:
• The Picklist value Technical Attribute Template is added to the SVMXC__Type__c field in the SVMXC__WPLN_WorkPlanTask__c Object and SVMXC__WPLN_ServiceTask__c Object.
• The Picklist value Lookup is added to SVMXC__SM_Type__c field in 'SVMXC__SM_IB_Technical_Attributes__c'
• The Product Template picklist value is added for the ‘Type’ field in the 'Product Structure’ object.
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The following picklist values are added for SVMXC__Type__c field in the Work Plan Task object:
• DataGuideForm
• DataGuideTemplate
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• The following picklist values are added:
◦ New picklist values for SVMXC__SM_Integration_Source__c field in Work Order object
◦ Copilot_Action picklist value for the SVMXC__Action_Type__c field in SVMXC__ServiceMax_Processes__c object
◦ New picklist value Canceled for Work Plan Task object
• Not Started picklist value for the SVMXC_SM_Status_c field in the SVMXC_WPLN_WOServiceProduct_c object
• Standard SFM and Mapping PM_MAP_TemPlan002 is updated for new field Work Order Duration.
• Standard PageLayout PAG_PM_Template update:
SVMXC__SM_WorkOrderDuration__c field added in Child section - Page Detail UniqueId: DETL114
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• The following picklist values are added:
◦ UI-Component picklist value in Custom Action Type field for ServiceMax Process object.
◦ Attachment-Pending picklist value in Status field for Service Tip object.
• The standard mapping SVMXSTD: Warranty Terms to Warranty (MAP021) is updated with the Travel % Coverage field.
• The standard Custom Action Issue Report/Feedback (OTH065) of type SF Action is added.
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Updates to the Existing Standard SFMs / New SFMs
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• The Create Service Contract From Service Plan (Background Process) is updated to support Covered Work Plan.
• The Edit Service Offering SFM is updated to support Work Plans Offering.
• The Create Work Order From Case - With Service Product Standard SFM is updated to support new fields.
• The Case to Service Product and Case Line to Service Product mappings are updated to support new fields.
• The View WorkOrder standard SFM is updated to support Investigation.
• The View Investigation standard SFM is added to view investigation items and edit their status.
• The Edit Coverages SFM is updated to support coverage % and unlimited coverage information.
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The Edit Coverages SFM is updated to support Covered Work Plan for Work Plan Entitlement
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The following SFM processes are added:
• Create Work Order From Case - With Service Product
• Create Service Products from Case Lines
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The following standard SFMs are updated with the new code snippet Code011: Advanced Get Price.
• Create Usage Lines from Estimates (TDM015)
• Manage Work Order Lines - Usage (TDM016)
• Manage Work Order Lines - Estimates (TDM017)
• Capture Downtime(Capture_Downtime)
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Configurator Size
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Running the Configurator with all deployment options requires approximately 31 MB of storage in the org.
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