Work Order - Manage MTTS Rules
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Work Order; Submodule: Manage MTTS Rules
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
VF Page Name for Setup Home
This setting indicates the name of the VisualForce page to be used to return to the ServiceMax Setup home page from Manage Settings page.
Text
/apex/SVMXC__CONF_SetupHome
SET002
Enable MTTS calculation
If this setting is true, MTTS calculation is performed and Work Order Service Duration is set as per the applicable MTTS rule or setting OMAX003_SET004. This setting applies only when setting Enable Dispatch Optimization (GBL007) is true.
Boolean
True
SET003
Populate ‘Estimated Duration’ using MTTS rules.
This setting enables the logic to populate ‘Estimated Duration’ using MTTS rules, if ‘Enable MTTS calculation’ is enabled. If none of the rules match, ‘Default Service Duration’ value is copied from OMAX003_SET004.
Boolean
False
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