Install and Configure ServiceMax > Settings Library > Standard Settings > Service Contract > Service Contract - Service Contract Update
Service Contract - Service Contract Update
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Service Contract; Submodule: Service Contract Update
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
Update/Create PM Plan upon Adding Contract Coverage
If this is set to TRUE, a backend trigger for the PM Plan Object will fire when coverage is added to an existing Service Contract. The Trigger’s behavior is decided by setting “PM Plan Behavior when Contract Coverage is Added.
Boolean
False
SET002
Update PM Plan upon Removing Contract Coverage
If this is set to TRUE, a backend trigger for the PM Plan Object will fire when coverage is removed from an existing Service Contract. The trigger will update the status of the coverage on its associated PM Plan to ‘Canceled.’ If all coverage lines on the PM Plan are Canceled, the PM Plan status will be updated to ‘Canceled.
Boolean
False
SET003
PM Plan Behavior when Contract Coverage is Added
This setting indicates the PM Plan Trigger behavior when Coverage lines are added to a Service Contract. This setting will only function if Setting “Update/Create PM Plan upon Adding Contract Coverage” is set to TRUE. If “Create New PM Plan” is selected, Adding Coverage to the Service Contract will result in a New PM Plan being created (based on the PM Offering), with a single line of Coverage. If “Add Coverage to Existing PM Plan” is selected, Adding Coverage to the Service Contract will result in Coverage being added to an existing PM Plan associated to the SCON.
Picklist
Create New PM Plan
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