Install and Configure ServiceMax > Settings Library > Standard Settings > Service Contract > Service Contract - Service Contract Cancellation VF
Service Contract - Service Contract Cancellation VF
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Service Contract; Submodule: Service Contract Cancellation VF
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
Cancellation of contracts used in Case or Work Order entitlements
This setting is used when service contract is canceled. If this is set to Disallow, the cancellation of service contract will be allowed only if there are no cases and work orders entitled using the contract. If set to Allow, the cancellation of service contract will be allowed even if there are cases or work orders entitled using the contract.
Text
Warn
SET002
Cancellation of contracts linked to Open Cases or Work Orders
This setting is used when service contract is canceled. If this is set to Disallow, the cancellation of service contract will be allowed only if all the cases and work orders entitled using this contract are closed. If set to Allow, the cancellation of service contract will be allowed even if there are open cases and work orders entitled using this contact.
Text
Warn
SET003
Cancellation of Expired Contracts
This setting is used when service contract is canceled. If this is set to allow, the cancellation of service contract will be allowed even if contract has expired.
Text
Warn
SET004
Cancel / Retain active PM Plans
This setting is used when service contract is canceled. If this is set to allow, then only we will cancel the active PM Plans. If disallow, we cannot cancel the service contract until all PM Plans are executed.
Text
Allow
SET005
Cancel / Retain open PM Work Orders
This setting is used when service contract is canceled. If this is set to allow, then only we will cancel the active Work Orders. If disallow, we cannot cancel the service contract until all Work Orders are closed.
Text
Allow
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