Install and Configure ServiceMax > Settings Library > Standard Settings > Parts Order > Parts Order - Create RMA VF
Parts Order - Create RMA VF
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Parts Order; Submodule: Create RMA VF
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
MapId for Create RMA from Case
Field mappings defined under this Object Map ID will be used when creating an RMA from Case
Text
MAP007
SET002
MapId for Create RMA from Work Order
Field mappings defined under this Object Map ID will be used when creating an RMA from Work Order
Text
MAP008
SET004
Default RMA Source Address Type
This setting is pre-selected in the address types picklist on the RMA screen
Text
Account Billing Address
SET005
Setting for Default To Location
This setting is used to automatically populate the Default target location when creating an RMA
Location
SET006
Action on Create RMA without Lines
Based on this setting, if an RMA does not have any lines, the user is either prevented from, warned about or allowed to proceed to save the RMA
Text
Warn
SET007
Action on RMA without Source Location
Based on this setting, if source location in RMA is blank, the user is either prevented from, warned about or allowed to proceed to save the RMA
Text
Warn
SET008
Action on RMA without Target Location
Based on this setting, if target location in RMA is blank, the user is either prevented from, warned about or allowed to proceed to save the RMA
Text
Warn
SET014
MapId to Create RMA Line from Work Order Line
Field mappings defined under this Object Map ID will be used when creating RMA lines from work order lines
Text
MAP012
SET015
Populate Product/Serial Number from Case
Boolean
True
SET016
Populate Product/Serial Number from Work Order
Boolean
True
SET017
Enable Auto price calculation for RMA lines
This settings enables or disables automatic calculation of line price for Parts Order RMA lines.
Boolean
True
SET018
List of RMA Header RecordTypes
This setting is for defining the RecordTypes for RMA Header
Text
RMA
SET019
Default RMA Header Record Type
Default RMA Header Record Type
Text
RMA
SET020
List of RMA Line RecordTypes
This setting is for defining the RecordTypes for RMA Line
Text
RMA
SET021
Default RMA Line Record Type
Default RMA Line Record Type
Text
RMA
SET022
Price Calculation Trigger is Enabled
Is a global setting to enable or disable automatic calculation of price from the price book on RMA Lines
Boolean
True
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