Mobile Notifications - Pulse
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Mobile Notifications; Submodule: Pulse
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
Enable Push Notification
When set to True, push notifications are triggered through configured notification server (APNS, GCM) to registered mobile devices.
Boolean
False
SET002
Pulse Notification Module
This setting indicates the notification delivery module to be used for push notifications.
Picklist
Salesforce
SET003
Amazon Simple Notification Service Region
This setting indicates the region to be used by Amazon Simple Notification Service (SNS) for processing push notifications. This setting is applied when the value of SET002 (Pulse Notification Module) is set to ServiceMax.
Picklist
US
SET004
Custom URL schema identifier for inter-app communication
The value of this setting is prefixed with com.servicemaxinc.svmxmobile.pulse to uniquely identify ServiceMax Mobile application for inter-app communication with ServiceMax Pulse application.
Text
win17
SET005
Maximum number of characters in notification message
This internal setting indicates the maximum size allowed for a notification message. It is based on the size allowed by iOS notifications feature. If the message exceeds this size, it will be truncated to this size.
Number
1900
SET006
Notification Delivery Schedule
This setting indicates the name of the Business Hours used for push notifications, when push notification is configured to respect business hours.
Text
Standard - 8am-5pm Weekdays
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