SET001

Scheduling frequency of running the 'In Jeopardy' condition computation job

This setting is used to control the time interval in minutes for running the jeopardy condition computation job. Setting a value of '0' would disable the jeopardy condition computation.

Number

0

SET002

Enable technician status update consideration for Jeopardy computation

This setting is used to control whether timely technician updates should be considered for Jeopardy computation.

Boolean

False

SET003

Threshold for Work Order to be in Jeopardy caused by delayed technician updates

This is the threshold value (in minutes) for marking an scheduled/resourced Work Order as 'In Jeopardy' and surfacing it for Dispatcher's attention, when an expected Technician status update is not done on time.

Number

30

SET004

Threshold for Unresourced Work Order to be 'In Jeopardy' of being fulfilled

This is the threshold value (in minutes) for marking an unresourced Work Order as 'In Jeopardy' and surfacing it for Dispatcher's attention. For example, with default value (1440 minutes) if the Work Order is still Unresourced with a day left for fulfillment deadline, it will be marked as 'In Jeopardy'.

Number

1440

SET005

Enable work order dependency validation in Dispatch Console

Enable work order dependency validation when creating events from Dispatch console . If set to True and Dependency management has been defined for the work order , then time and resource dependency violations if any will be reported while creating events for the work order .

Boolean

False