Service Modules > Scheduling and Optimization > Service Board > Service Board Usage and Configuration > Service Board for Implementers > Appendix D: Service Board Implementation Troubleshooting > Troubleshooting Real-Time Sync Configuration Errors > Troubleshooting CPU/SOQL/Apex Limits
Troubleshooting CPU/SOQL/Apex Limits
During real-time sync from Salesforce to Service Board, if transactions reach the CPU, Heap, SOQL or DML limits, you can temporarily disable Service Board so that you can work on the issues.
To temporarily disable Service Board:
1. In Salesforce, on the Service Board Setup page, click App Administration > Configuration Profiles > Org Profiles Tab, and then in the list view, click the active org profile.
2. On the Org Profile page, click Settings Tab > Dispatch Management > Service Board, and then in the list view, click the name of the SET001 setting.
3. In the Setting Detail dialog box, under Current Value, select False, and then in the bottom left corner, click Apply.
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