Service Modules > Scheduling and Optimization > Service Board > Service Board Usage and Configuration > Service Board for Implementers > About Service Board Implementation > Understanding Max Architecture > Understanding Service Board Implementation > About Lifecycle Status and Work Orders
About Lifecycle Status and Work Orders
In Service Board, default status values for Jobs and Appointments are not integrated out-of-the-box with Work Order status in Salesforce. To map status values between Salesforce Work Order records and Job and Appointment records in Service Board, you must create a Salesforce Flow.
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