Release Schedule
This topic provides the release calendar for ServiceMax Core products.
◦ Go
◦ Engage
◦ Zinc
Major Releases
|
Release Train
|
Package Name
|
Version Number
|
Launch Date
|
|---|---|---|---|
|
Core 24R3
|
ServiceMax Engage
|
1.10
|
December 12, 2024
|
|
Service Board
|
24.2
|
||
|
ServiceMax
|
24.2
|
||
|
ServiceMax DataGuide
|
9.0
|
||
|
ServiceMax Go for Windows
ServiceMax Go for iOS and Android
|
11.0
|
||
|
ServiceMax Go EMM
|
10.x
|
||
|
Zinc
|
11.0
|
||
|
Core 25R1
|
ServiceMax Engage
|
1.11
|
June 12, 2025
|
|
Service Board
|
25.1
|
||
|
ServiceMax
|
25.1
|
||
|
ServiceMax DataGuide
|
10.0
|
||
|
ServiceMax Go for Windows
ServiceMax Go for iOS and Android
|
12.0
|
||
|
ServiceMax Go EMM
|
11.x
|
||
|
Zinc
|
12.0
|
||
|
Core 25R2
|
ServiceMax Engage
|
1.12
|
December 11, 2025
|
|
Service Board
|
25.2
|
||
|
ServiceMax
|
25.2
|
||
|
ServiceMax DataGuide
|
11.0
|
||
|
ServiceMax Go for Windows
ServiceMax Go for iOS and Android
|
13.0
|
||
|
ServiceMax Go EMM
|
12.x
|
||
|
Zinc
|
13.0
|
Service Board Deployment Dates
|
Release Train
|
Version Number
|
Tenant Type
|
Launch Date
|
|---|---|---|---|
|
Core 24R3
|
24.2
|
Sandbox
|
December 8, 2024
|
|
Production and Sandbox
|
January 12, 2025
|
||
|
Core 25R1
|
25.1
|
Sandbox
|
June 8, 2025
|
|
Production and Sandbox
|
July 6, 2025
|
||
|
Core 25R2
|
25.2
|
Sandbox
|
December 7, 2025
|
|
Production and Sandbox
|
January 4, 2025
|
Schedule Optimization Deployment Dates
|
Release Train
|
Version Number
|
Tenant Type
|
Launch Date
|
|---|---|---|---|
|
Core 24R3
|
24.2
|
Pre-production
|
November 29, 2024
|
|
Production
|
December 15, 2024
|
||
|
Core 25R1
|
25.1
|
Pre-production
|
May 25, 2025
|
|
Production
|
June 15, 2025
|
||
|
Core 25R2
|
25.2
|
Pre-production
|
November 23, 2025
|
|
Production
|
December 14, 2025
|
ServiceMax DataGuide Deployment Dates
|
Release Train
|
Version Number
|
Tenant Type
|
Launch Date
|
|---|---|---|---|
|
Core 24R3
|
9.0
|
Sandbox
|
December 16, 2024
|
|
Production
|
January 13, 2025
|
||
|
Core 25R1
|
10.0
|
Sandbox
|
June 16, 2025
|
|
Production
|
July 14, 2025
|
||
|
Core 25R2
|
11.0
|
Sandbox
|
December 15, 2025
|
|
Production
|
January 12, 2026
|
ServiceMax Engage Deployment Dates
|
Release Train
|
Version Number
|
Tenant Type
|
Launch Date
|
|---|---|---|---|
|
Core 24R3
|
1.10
|
Sandbox
|
December 16, 2024
|
|
Production
|
January 13, 2025
|
Patch Releases
ServiceMax Core Server Package
This release includes fixes for ServiceMax Web App, SFM Designer, Dispatch Console, Schedule Optimization, SFM Delivery, and Tools.
For Core Server Package patch release notes, see Patch Releases.
|
Release Number
|
Launch Date
|
|---|---|
|
September '24 Patch
|
September 27, 2024
|
|
October '24 Patch
|
October 25, 2024
|
|
November '24 Patch
|
November 29, 2024
|
|
December '24 Patch
|
December 27, 2024
|
|
January ‘25 Patch
|
January 31, 2025
|
|
February ‘25 Patch
|
February 28, 2025
|
|
March ‘25 Patch
|
March 28, 2025
|
|
April ‘25 Patch
|
April 25, 2025
|
|
May ‘25 Patch
|
May 30, 2025
|
|
June ‘25 Patch
|
June 27, 2025
|
|
July ‘25 Patch
|
July 25, 2025
|
|
August ‘25 Patch
|
August 29, 2025
|
|
September ‘25 Patch
|
September 26, 2025
|
|
October ‘25 Patch
|
October 31, 2025
|
|
November ‘25 Patch
|
November 28, 2025
|
|
December ‘25 Patch
|
December 19, 2025
|
ServiceMax Go
For Go patch release notes, see ServiceMax Go iOS/Android Patch Releases and ServiceMax Go for Windows Patch Releases.
|
Package
|
Version
|
Release Number
|
Launch Date
|
|---|---|---|---|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
10.2.0
|
September '24 Patch
|
September 27, 2024
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
10.3.0
|
October '24 Patch
|
October 25, 2024
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
10.4.0
|
November '24 Patch
|
November 29, 2024
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.1.0
|
December '24 Patch
|
December 27, 2024
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.2.0
|
January ‘25 Patch
|
January 31, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.3.0
|
February ‘25 Patch
|
February 28, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.4.0
|
March ‘25 Patch
|
March 28, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.5.0
|
April ‘25 Patch
|
April 25, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
11.6.0
|
May ‘25 Patch
|
May 30, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.1.0
|
June ‘25 Patch
|
June 27, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.2.0
|
July ‘25 Patch
|
July 25, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.3.0
|
August ‘25 Patch
|
August 29, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.4.0
|
September ‘25 Patch
|
September 26, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.5.0
|
October ‘25 Patch
|
October 31, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
12.6.0
|
November ‘25 Patch
|
November 28, 2025
|
|
ServiceMax Go for iOS and Android
ServiceMax Go for Windows
|
13.1.0
|
December ‘25 Patch
|
December 19, 2025
|
ServiceMax Engage
Engage app patches are released only if there are agreed fixes to be delivered. Releases are done on the last Friday of the month.
ServiceMax Zinc
For Zinc patch release notes, see Zinc Patch Upgrades.
|
Release Number
|
Launch Date
|
|---|---|
|
Zinc 10.2
|
September 26, 2024
|
|
Zinc 10.3
|
October 31, 2024
|
|
Zinc 11.1
|
January 30, 2025
|
|
Zinc 11.2
|
February 27, 2025
|
|
Zinc 11.3
|
March 27, 2025
|
Schedule Optimization Server Upgrades
Schedule Optimization Server patches are released only if there are agreed fixes to be delivered.
For Schedule Optimization Server Upgrade release notes, see Schedule Optimization Server Upgrades.
Service Board
For Service Board patch release notes, see Service Board Patch Upgrades.
|
Release Number
|
Tenant Type
|
Launch Date
|
|---|---|---|
|
24.1 Patch 2
|
Sandbox and Production
|
October 13, 2024
|
|
24.1 Patch 3
|
Production
|
December 15, 2024
|
|
24.2 Patch 1
|
Sandbox and Production
|
January 12, 2025
|
|
24.2 Patch 2
|
Sandbox and Production
|
March 30, 2025
|
|
24.2 Patch 3
|
Sandbox and Production
|
May 26, 2025
|
|
25.1 Patch 1
|
Sandbox and Production
|
July 13, 2025
|
|
25.1 Patch 2
|
Sandbox and Production
|
September 7, 2025
|
|
25.1 Patch 3
|
Sandbox and Production
|
November 9, 2025
|
|
25.2 Patch 1
|
Sandbox and Production
|
January 4, 2026
|
 |
• For scheduled downtime notifications for Service Board, Sync Gateway, and Schedule Optimization, see the ServiceMax Status page.
• Launch dates for upcoming releases are subject to change without notice.
|