October 2023 Patch
Release Notes for ServiceMax October 2023 Patch
Release Date: October 27, 2023
Enhancements
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00139908
056166
Issue: The Timesheet feature did not prioritize time entry creation for the Salesforce Events, ServiceMax Events, and Work Detail lines with custom Start DateTime and End DateTime field values.
Resolution: The Timesheet feature is now enhanced with a configuration setting that will allow time entry autofill to prioritize any custom mapping of Start DateTime and End DateTime fields that are defined for Salesforce Events, ServiceMax Events, and Work Detail lines when creating time entries.
ServiceMax
22.10000.69
00143303
056829
Issue: Salesforce Event and ServiceMax Event triggers were executed on record creation irrespective of type of user.
Resolution: Salesforce Event and ServiceMax Event triggers can now be disabled using Trigger Control.
For more information, see Trigger Controls.
ServiceMax
22.10000.69, 22.20000.48, 23.10000.20
Defects Fixed
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00143958
056795
The user was unable to create events when the Event.Duration field was configured in the Event Color rule.
Dispatch Console
22.10000.69, 22.20000.48, 23.10000.20
00144062
056970
The SFM Description was not translated into German as the description value was not retained when saving the SFM.
SFM Designer
22.10000.69, 22.20000.48, 23.10000.20
00146103
057233
The Related Object field was not populated when the Advance Download Criteria was edited, post 23.1 server upgrade.
ServiceMax
23.10000.20
00143811
056889
The DVR warning configured on the Travel line End DateTime field did not work as expected when debriefing a Work Order.
SFMD React
22.20000.48, 23.10000.20
00145168
057043
The DVR warning or error messages were not displayed as expected for linked SFM in the child line.
SFMD React
23.10000.20
00143068
056653
The user was unable to select the correct DateTime field value in dd/mm/yyyy format in the header and child lines using a single click with the Now button.
SFMD React
23.10000.20
00143526
056674
The "Related to ID" field was not populated with the Work Order number even though it had Work Order as its data source.
SFMD React
23.10000.20
00144982, 00144605
056950
The DVR messages were not displayed when a webservice configured for a custom button was executed and multiple child lines were added using the multi-add modal window.
SFMD React
23.10000.20
00143707
056746
The values in the encrypted fields of an SFM were displayed as undefined after saving the SFM.
SFMD React
23.10000.20
00145090
057029
The Edit menu item on a child line to open the extended edit dialog box overlapped with the child line columns when scrolling horizontally in the SFM grid.
SFMD React
23.10000.20
00144396
056884
The SFM grid table was not resized to fit the page width when the user used the browser View > Zoom option to zoom the child line section.
SFMD React
23.10000.20
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