March 2026 Patch
Release Notes for ServiceMax Core
Release Date: March 27, 2026
Enhancements
Case Number
Internal Defect
Description
Feature
Fixed Version
00183563
067154
Issue: An error occurred in the Search Results stage of a Field Change Order when the user executed a Field Change Order using the Execute Change Order SFM. This prevented the user from viewing FCO result lines. Also, an error occurred when the user accessed the Field Change Orders list view page, which failed to load records. This issue occurred due to system limits when processing a large volume of Field Change Order result lines.
Resolution: The FCO now supports large volumes of FCO result lines and allows users to view results in the Search Results for the FCO.
The Field Change Orders list view page now includes pagination, which allows users to view a large number of records without errors.
For more information, see Viewing Field Change Orders.
Field Change Order
25.10000.61,
25.20000.23
Defects Fixed
Case Number
Internal Defect
Description
Feature
Fixed Version
00182443
066914
Formatting issues appeared in the generated output document due to non-breaking spaces. The issue occurred after the user saved a document template with spaces in the tags in the new editor.
Output Document
25.20000.23
00183167
067018
Formatting issues appeared in the generated document output due to non-breaking spaces. The issue occurred after the user saved the document template with spaces in the tags and then saved the script in the new editor. This added non-breaking spaces and removed meta tags.
Output Document
25.20000.23
00184212
067344
An error occurred and delete action failed when the user attempted to delete a Work Plan Assignment using the Remove option. The error message remained on the page and cleared only after a browser refresh.
Work Plans and Task Management
25.10000.61,
25.20000.23
00184208
067331
The Work Plan Template page closed abruptly due to a validation error when the user saved a modified Service Task. This prevented the user from correcting the validation error on the same page and caused loss of unsaved changes.
Work Plans and Task Management
25.10000.61,
25.20000.23
00184210
067342
The Work Order page remained in a continuous loading state after the user attempted to delete a Service Task using the Remove option. The system blocked the action due to missing delete permission, but the spinner did not stop after the error.
Work Plans and Task Management
25.10000.61,
25.20000.23
00180840
067427
Unrelated warranties were assigned to multiple installed products after warranty data was interfaced from SAP. The system tagged a single warranty to multiple installed products instead of assigning the correct warranty to each product, which resulted in incorrect warranty associations.
Entitlement
24.20000.68,
25.10000.61,
25.20000.23
00184463
067370
The governance limit error occurred when the user configured an Installed Product lookup filter for a Case Line item.
This issue occurred as the user defined multiple expressions with an AND condition on the same object, which exceeded system limits.
SFM Designer
25.20000.23
00184517
067447
An exception error occurred when the user clicked Resume Travel SFM in a Work Order.
This issue occurred as the system could not resolve literal values used in expressions.
SFM Literals
25.10000.61,
25.20000.23
00182391
066829
Field values appeared with inconsistent formatting after a user opened the Debrief and Follow Up screen in the browser. Some read-only fields appeared darker and more prominent than others, while the same fields appeared consistent on the mobile app, which caused confusion. The browser UI did not align with the standard SFM Delivery design, which caused inconsistent visual behavior across platforms.
SFM Delivery
25.20000.23
00183798
067170
Duplicate lines were added after a user updated a text field in a detail line and then pressed Enter. The system created an extra line instead of updating the existing one, which resulted in incorrect records and required manual cleanup.
SFM Delivery
24.20000.68,
25.10000.61,
25.20000.23
00183375
067232
The Checklist export included questions from a previous session instead of exporting only the questions from the selected Checklist.
Migration Tool
NA
00184201,
00185081
067319
The Migration Tool encountered an error while processing a field-mapping record when the lookup field in the source org contained a value with a single quote.
Migration Tool
NA
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