July 2025 Patch
Release Notes for ServiceMax Core July 2025 Patch — July 25, 2025
Enhancements
Case Number
Internal Defect
Description
Feature
Fixed Version
NA
NA
Issue: Users could not easily identify the correct Service Contract or Warranty if multiple matches were returned during interactive entitlement from a Work Order.The Contract or Warranty name displayed only a unique number, which forced users to manually open each record to view its details.
Resolution: In Salesforce Setup, users can now configure additional display columns using Field Sets for the Product Warranty and Service/Maintenance Contract objects. The Field Sets are included in the core package. Any fields added to the Field Sets appear as additional columns on the Entitlement Selection page for both Product Warranty and Service Contract records. This allows users to view key details and choose the right coverage during entitlement selection.
Entitlement
25.1
NA
NA
Issue: Previously, the associated template Actions were not migrated during the migration of a DataGuide Document Template. Users manually created the Template Actions on the Document Template after the migration.
Resolution: The DataGuide Document template actions are now migrated along with the Document Template. If the document template is overwritten on the target system, its corresponding document template actions will also be overwritten during the migration process.
For more information, see DataGuide Configurations.
ServiceMax Migration Tool
25.1
Defects Fixed
Case Number
Internal Defect
Description
Feature
Fixed Version
00166869
062536
The SLA clock did not stop running until the page was refreshed when the user initiated the Remote Service SFM from a work order in the ServiceMax Console app.
Work Order
24.10000.53,
24.20000.41,
25.10000.26
00170590
063645
An error occurred when the user launched an inventory process in React UI.
Recommendation: It is recommended to resave the Inventory Process in ServiceMax Setup if it encounters a runtime error.
Inventory Management
24.20000.41,
25.10000.26
00172065
063829
The maximum view state size limit error occurred when the user tried to update an inventory process.
Inventory Management
24.10000.53,
24.20000.41,
25.10000.26
00174571
064579
An error occurred and the page did not load when the user tried to view the list of PM processes.
Preventive Maintenance
25.10000.26
00162836
061359
A confirmation message configured for a Custom Action Wizard step appeared as expected, but the custom action flow did not launch after the user clicked OK.
SFM Designer
25.10000.26
00167411
063601
The Migration Tool failed to create field mapping records for some mappings in the target org during the export/import of multiple SFMs.
ServiceMax Migration Tool
NA
00174131
064457
Duplicate code snippets were created in the target org during SFM deployment via the CLI tool.
Core Plugin
NA
00173274
064470
A limit error occurred during transaction retrieval via the SF command plugin.
Core Plugin
NA
00169958
063499
The Web Service error message did not appear when a new lookup value was fetched and selected through a modal popup before the Webs Service call. The issue was caused by the Lookup UI, which suppressed the error message.
SFMD React
24.10000.53,
24.20000.41,
25.10000.26
00173133
064312
A component error occurred when the user tried to reorder work plans using the Move Up or Move Down option in the General Tasks tab of a Work Order.
Work Plans and Task Management
24.20000.41,
25.10000.26
00173577
064337
The user could not add Work Plans to a Work Order as the Add Work Plans button was not available. This occurred due to permission issues.
Work Plans and Task Management
24.20000.41,
25.10000.26
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