February 2025 Patch
Release Notes for ServiceMax February 2025 Patch
Release Date: February 28, 2025
Enhancements
Case Number
Internal Defect
Description
Product/Feature
Fixed Version
NA
NA
The product name for ServiceMax’s AI-powered assistant is changed from ServiceMax Copilot to ServiceMax AI.
For more information, see ServiceMax AI.
ServiceMax
23.20000.63, 24.10000.30, 24.20000.15
NA
NA
The ServiceMax AI Console is accessible from ServiceMax Setup screen.
For more information, see ServiceMax AI.
ServiceMax
23.20000.63, 24.10000.30, 24.20000.15
NA
NA
Issue: The Chevron icon was displayed for installed products with no child records in the IB Hierarchy tree view.
Resolution: The Chevron icon is not displayed for nodes with no child records. For more information, see Installed Base Hierarchy for End Users.
ServiceMax
24.20000.15
Defects Fixed
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00167059
062492
The error message was not displayed when the file name of an output document exceeded 100 characters in length.
SFM Designer
24.10000.30, 24.20000.15
00167957
062646
In classic mode, an error was displayed when user clicked Preview for an object in the Wizard.
* 
This defect fix was part of Hotfix released on February 14th, 2025.
ServiceMax
24.20000.15
00164723
061909
The field update did not work correctly during web service execution when Salesforce Flow was also configured.
SFMD React
24.10000.30, 24.20000.15
00167615, 00166469, 00168218
062390
Extended edit did not show configured fields for SFMs when the 'No of column' field was empty in the Designer configuration.
SFMD React
24.20000.15
00166867
062403
Some backend records field values were missing when SFM Search configurations were migrated through SF Command Plugins.
Tools
24.10000.30, 24.20000.15
00167411
062585
SFMs with mismatched Source Object Update were not migrated correctly through Migration Tool.
Tools
24.10000.30, 24.20000.15
00165109, 00164512
062073
SFMs migrated using SF Command Plugins did not launch and displayed an error.
Tools
24.10000.30, 24.20000.15
00168194
062732
SFM Wizards were not translated correctly.
ServiceMax
24.10000.30, 24.20000.15
00168216
062786
00167948
062696
SFM Search configurations with field sorting configured were not retrieved using SF Command Plugins.
Tools
24.20000.15
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