January 2026 Patch
Release Notes for ServiceMax Core
Release Date: January 30, 2026
Defects Fixed
Case Number
Internal Defect
Description
Feature
Fixed Version
00181397
066491
The Dispatch Console did not highlight weekends, and the time marker disappeared. This occurred after the user edited the Start or End date to view more than one week of data in the Scheduler.
Dispatch Console
25.20000.11
00180023
066151
Product documentation for PM Schedule behavior when using Adjusted Sequence and Adjusted Start Date in PM Plans is now updated with accurate information and examples. This update resolves user confusion during PM Plan creation. For more information, see Adjusting PM Schedule Sequence to Align With Existing Maintenance Cycles.
Preventive Maintenance
24.20000.64,
25.10000.55,
25.20000.11
00177594
065566
The Get Price function failed to calculate prices for parts in environments with Salesforce Connect enabled. Users encountered the issue after creating a work order linked to an external object and attempting to add parts, which resulted in missing line item pricing. This prevented accurate price calculation for parts associated with work orders that referenced external data.
Get Price-Work Order
25.10000.55,
25.20000.11
00178318
065802
The Finalise SFM failed to load for work orders with a large number of work detail lines, which prevented users from completing and finalizing installation work orders. The failure occurred after users selected Finalise SFM on work orders with high line counts, where the screen became unresponsive due to limits in handling large record volumes, unsupported on-load script execution, and repeated data retrieval attempts triggered by the detail record batch setting.
Service Flow Manager
25.10000.55,
25.20000.11
00178177
065876
The Timesheet engine created a Timesheet header only for the current week and did not create one for the future week. This issue occurred after the user configured a weekly Timesheet.
Timesheet
24.20000.64,
25.10000.55,
25.20000.11
00180887
066353
The Screen Flow page did not scroll for large forms and remained stuck, which prevented the user from accessing all fields. This occurred after users configured a Screen Flow as a Custom Action on a Work Order and launched the flow from the wizard, where the scroll bar did not appear for large form layouts.
Custom Action
25.10000.55,
25.20000.11
00181031
066406
The Product Line picklist field did not display during change order creation, which prevented users from selecting the required field. The issue occurred after users navigated to the Field Change Order flow and searched Installed Product fields, where only the Product Line multi-select field was available and the picklist field was missing.
Field Change Order
24.20000.64,
25.10000.55,
25.20000.11
00181842
066667
Service Flow Wizards displayed excessive empty space above the wizard area after the upgrade to ServiceMax 25.2. Users encountered the issue while viewing records with Service Flow Wizards in the web browser, which disrupted the layout and reduced usability across multiple objects.
Service Flow Manager
25.20000.11
00182177
066740
An error occurred and Checklist result generation failed when the user generated Checklist results via scheduled SFM using an Apex class due to Salesforce governance limits.
Checklist
24.20000.64,
25.10000.55,
25.20000.11
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