Work Order Grid
Setting ID
Setting Type
Default Value
Setting Name & Details
SET003
Group
None
Name: Auto-search when Work Order is selected
Details: Setting indicates if a technician search should be performed automatically when a work order is selected in dispatch console. This setting can be set to None (no autosearch), Team (auto-Team search), or Technician (auto-Technician search).
SET006
Global
PARTNERNETWORKCONNECTION, EmailMessage
Name: Reference Salesforce Objects to be skipped
Details: Defines all the Salesforce Objects that need to be skipped while doing reference lookup for work orders, events, and technicians.
SET007
Group
All
Name: Default Status (All, Assigned, Queued, New)
Details: Default Dispatch Status to be used as a filter on the work order list.
SET008
Global
True
Name: Auto-select Work Order
Details: If this is set to TRUE and if there is only one Work Order displayed in the Dispatch Console, then automatically select that work order.
SET073
Global
200
Name: Work Order Grid page size
Details: This holds the number of work orders displayed in work order grid in Dispatch Console HTML.
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