• The security enhancements related to CRUD and FLS are not applied by default after upgrade, as the global setting GBL031 is set to False by default. But, Sharing Settings are applied by default after upgrade. However, it is recommended to test the upgrade to this release with all the security enhancements applied, as described in this section. This will help refine and restrict access to objects, fields, and records to different types of ServiceMax users.

• Upgrade to this release should be first done in a sandbox, with the new setting GBL031 set to True for the active global ServiceMax configuration profile. Then a complete end-to-end testing of all the business processes must be executed, covering both configuration and delivery screens.

• If any issues are faced, setting value can be changed to False to confirm that it is because of the security enhancements. Then update the CRUD and FLS settings for the affected Salesforce profiles, to provide access to the required objects and fields. Update the setting to True again and re-execute the failed tests.

• Refer to data model sections in online help to know the list of associated objects for any feature.