The Lookup Field on SFM Delivery Page Displays the Salesforce Id instead of the Name Field Value
When you select a lookup field as a Display Field, Salesforce Id of the looked up record will be displayed. To display the Name field value of the looked up record, create a formula field which points to the name field of the looked up record, and configure this formula field as the Display Field.
For example, the configuration of the lookup field Included Service in the standard SFM transaction Manage Custom Coverage is defined as follows.
1. A formula is defined for the Service Name custom field which points to the name field of the looked up record.
2. In the lookup configuration defined for Included Service, the Display Field is set to Service Name.
3. Run the Manage Custom Coverage SFM transaction. The SFM Delivery page displays the name instead of the Salesforce Id.