Analytics > Schedule Optimization Metrics > Configuration > Reports and Dashboards
Reports and Dashboards
A bundle of reports and a dashboard covering all the metrics is available out of the box. It is not installed by default, and can be deployed in your org separately. To get this bundle, contact your ServiceMax Account Executive. You can then edit /clone these reports, to suit your business requirements.
After you deploy this bundle in your org, you will see Scheduling Effectiveness dashboard under SPM Dashboard folder.
The following reports are available under the SPM Reports folder:
Metric Name Report Unique Name
Metric Name Report Unique Name
SPM Scheduling Tech Utilization
SPM_Scheduling_Tech_Utilization
SPM Scheduling Summary Report
SPM_Scheduling_Summary_Report
SPM Scheduling Drive Time
SPM_Scheduling_Drive_Time
SPM Scheduling Violation Report
SPM_Scheduling_Violation_Report
SPM Scheduling Skill Violation
SPM_Scheduling_Skill_Violation
Was this helpful?