SET004

Group

Team

Name: Default Tree view (Team or Territory) Details: Setting dictates which tree is displayed by default on dispatch console: Territory-based tree or Service Team-based tree

SET035

Global

10000

Name: Maximum Cache Size (Kilobytes) Details: Internal setting to control the maximum cache space to be used by dispatch console. This is used to determine the size of the client-side cache that stores the details of work orders, technicians, teams, and labels & messages. This cache is accessed by the Flex-based Map, when the map is launched in a separate window. This cache is the communication mechanism between the main Dispatch Console window and the Map window.

SET053

Group

True

Name: Allow deploying of settings to other Super Dispatchers Details: Setting this to True will allow a Super Dispatcher to deploy UI Settings to other Super Dispatchers.

SET063

Global

True

Name: Load English font from ServiceMax package Details: Set it to true to load English font from ServiceMax package for better look and feel. Set it to false to load the default English font from the client system and to support display of mixed content (e.g. Korean or Chinese with English) for English users.

SET065

Group

All

Name: Category of users allowed to Reset User Settings Details: To prevent Dispatch Console users from inadvertently overwriting the user settings deployed by admins / super dispatchers by clicking the Reset to Default Settings button in the Settings menu. The default value ensures backward compatibility and displays the Reset to Default Settings button for all users. Setting it to Super Dispatcher displays the button for Super Dispatchers only and hides it for other users. Setting it to None hides it for all the users.