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Objects
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PII fields Supported for Encryption at Rest
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PII fields Not Supported for Encryption at Rest
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|---|---|---|
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Account
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Billing Address, Shipping Address, Phone, Fax, Website, Description, Account Site Account Name
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Case
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Subject, Description
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Checklist
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ChecklistJSON, ChecklistMetaJSON
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WhatId
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Dispatcher Access
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No PI fields to encrypt
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Entitled Contact
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No PI fields to encrypt
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Event
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Subject, Description
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Expertise
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No PI fields to encrypt
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Included Service
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No PI fields to encrypt
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Installed Product
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City, Asset Tag, Zip, Warranty Start Date, Warranty End Date, Warranty, Street, State, Service Contract Start Date, Sales Order Number, Product (External), Location(External)
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Location
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Account (External), Inventory Account, City, Email, Site Fax, Site Phone, State, Street, Web site, Zip
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Location Name (Standard field)
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Location Covered
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City, State, Street, Zip
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Parts Order
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Warehouse, Tracking Number, To Zip, To Street, To State, To City, Shipping/Receiving Notes, Sales Order Number, From Zip, From Street, From State, From City
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Parts Order Line
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Serial Number, Warehouse, Sales Order Number
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Parts Request
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Additional Information
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Parts Request Line
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Additional Information
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Proforma Invoice
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Billing City, Billing Postal Code, Billing State, Billing Street
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Proforma Invoice Detail
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No PI fields to encrypt
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Proforma Invoice Line
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Line Notes
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Quote Item
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No PI fields to encrypt
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Service Quote
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No PI fields to encrypt
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Service Request
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Subject
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Service Team
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City, Description, Email, Group Code, Phone, State, Street, Zip
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Service Zone
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Zone Name
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Service/Maintenance Contract
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No PI fields to encrypt
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ServiceMax Event
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Location, Description
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Skill
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No PI fields to encrypt
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Stock Adjustment
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No PI fields to encrypt
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Stock Transfer
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No PI fields to encrypt
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Stock Transfer Line
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No PI fields to encrypt
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Sub Location
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City, Email, Fax, Phone, State, Street, Web site, Zip
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Technician/Equipment
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Email, State, Street, City, LatLong Captured On, Member Information, Phone
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Timesheet
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No PI fields to encrypt
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Timesheet Daily Summary No PI fields to encrypt
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No PI fields to encrypt
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User
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No PI fields to encrypt
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Work Detail
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Received City, Received State, Received Street, Received Zip, Requested City, Requested State, Requested Street, Requested Zip
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Work Order
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City, Crew Id, Group Email, Member Email, Qualified Technicians, State, Street, Zip, OptiMax Error Email2
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