Managing Team Labor Costs in Service Team
This topic explains about managing the team labor costs in service team.
Adding Labor Cost to a Service Team
To add labor costs to Service Team, perform the following steps:
1. Locate the Service Team by searching in the sidebar or from a list view in the Service Teams tab and then click the relevant team name.
2. In the Labor Costs related list, click New. The Service Team name appears.
3. If the cost is applicable to the entire team, leave the Technician/Equipment field blank.
4. If the cost is specific to a team member, enter the technician/equipment name. You can also use the Lookup icon to find the member record.
5. Select the applicable Cost Category.
6. Enter Hourly Cost and Billable Amount.
7. Click Save to add the labor cost.
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A Service Team can support an unlimited number of cost records. Repeat the above steps for each cost factor you want to associate with the team. You can also click Save & New after creating a new Service Team cost record.
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Editing Labor Costs in Service Team
To edit a labor cost, perform the following steps:
1. Locate the Service Team by searching in the sidebar or from a list view in Service Teams tab and then click the relevant team name.
2. In the Labor Costs related list, click Edit next to the cost record.
3. Make the necessary changes to the record, and then click Save to save the changes.
Deleting Labor Costs from Service Team
To delete a labor cost, perform the following steps:
1. Locate the Service Team by searching in the sidebar or from a list view section in Service Teams tab and then click the team name.
2. In the Labor Costs related list, click Del next to the cost record, and then click OK to confirm the deletion.