• Avoid defining triggers to update the parent records of newly created child records. Because, in this scenario, if the parent record were to be updated in both mobile and online, sync conflict will not be raised and the online updates will be discarded.

• Do not define Data Validation Rules on formula fields, if the formulas depend on the values of other fields in the object which can be changed in mobile app. This is because formulas are calculated only by Salesforce when the records are successfully synced to online. The latest values of formula fields are available in mobile only when they are synced back from online.

• Do not use the same API Names or labels as those used in the ServiceMax package for objects or fields.