Device & OS Compatibility
 |
- The below details apply to the latest GA versions of each mobile app for each release.
- Automatic support for the latest iOS patch version should not be assumed. It will be announced (if required, with an application patch) in release notes & ServiceMax Community.
- For new features introduced in any release, client and server releases should be the same.
|
ServiceMax for iPad
|
Mobile App
|
Server Release (s)
|
Mobile OS
|
|---|---|---|
|
ServiceMax for iPad
|
Summer 16 SP and later
|
10.3.x, 11.x
|
|
|
ServiceMax recommends that you conduct thorough testing as part of your device selection process. ServiceMax does not recommend any specific device. It is best practice to use high-performance devices (in terms of processing power and memory) for better user experience and longer lifespan of your devices.
|
ServiceMax Mobile for Laptops
|
Mobile App
|
Server Release (s)
|
Mobile OS
|
|---|---|---|
|
ServiceMax Mobile for Laptops
|
Summer 16 SP and later
|
Windows 7, 8.1 and 10, 32-bit and 64-bit
|
|
|
ServiceMax recommends that you conduct thorough testing as part of your device selection process. ServiceMax does not recommend any specific device. It is best practice to use high performance devices (in terms of processing power and memory) for better user experience and longer lifespan of your devices.
|
ServiceMax for iPhone
|
Mobile App
|
Server Release (s)
|
Mobile OS
|
|---|---|---|
|
ServiceMax Mobile for iPhone
|
Summer 16 SP and later
|
10.3.x, 11.x
|
|
|
ServiceMax recommends that you conduct thorough testing as part of your device selection process. ServiceMax does not recommend any specific device. It is best practice to use high performance devices (in terms of processing power and memory) for better user experience and longer lifespan of your devices.
|
ServiceMax for Android
|
Mobile App
|
Server Release (s)
|
Mobile OS
|
|---|---|---|
|
ServiceMax for Android
|
Summer 16 SP and later
|
Android 5.1 (Lollipop), 6 (Marshmallow), 7 (Nougat)
|
|
|
ServiceMax recommends that you conduct thorough testing as part of your device selection process. ServiceMax does not recommend any specific device. It is best practice to use high performance devices (in terms of processing power and memory) for better user experience and longer lifespan of your devices.
|
ServiceMax Field Service App
The following table displays the supported server versions and mobile operating system details for Field Service App.
|
Mobile App
|
Server Release (s)
|
Mobile OS
|
|---|---|---|
|
Field Service App for iPad
|
Winter 17 and later
|
• iOS 10.3.x
• iOS 11.x
• iOS 12
|
|
Field Service App for Android Tablet
|
Winter 17 and later
|
• Oreo (8.0)
• Nougat (7.x)
• Marshmallow (6.x)
• Lollipop (5.1)
|
|
Field Service App for Windows
|
Winter 17 and later
|
• Windows 10 (64 bit)
• Windows 8.1 (32 and 64 bit)
• Windows 7 (32 and 64 bit)
|
|
|
ServiceMax recommends that you conduct thorough testing as part of your device selection process. ServiceMax does not recommend any specific device. It is best practice to use high performance devices (in terms of processing power and memory) for better user experience and longer lifespan of your devices.
|