SET001

Group

True

Name: Show Future Entitlements

Description: Based on this setting, entitlement verification includes future (yet to be effective) contracts and warranties in the result set. This setting can be used in combination with Allow Entitlement Filters to determine whether end users can override this setting value on the entitlement screen.

Values: True, False

SET002

Group

True

Name: Show Expired Entitlements

Description: Based on this setting, entitlement verification includes expired contracts and warranties in the result set. This setting can be used in combination with Allow Entitlement Filters to determine whether end users can override this setting value on the entitlement screen.

Values: True, False

SET003

Global

Product

Name: Default Entitlement Type

Description: This setting decides whether entitlement check is run at product or at account level. If set to Account, product information in work order is ignored and all valid service contracts for the account are returned.

Values: Product, Account

SET004

Global

True

Name: Match Account in Entitlement Check

Description: If this is set to true, a service contract is displayed in the result set only if the account on the service contract matches the account on work order.

Values: True, False

SET005

Global

True

Name: Match Contact In Entitlement Check

Description: If this is set to true, a service contract is displayed in the result set only if the contact on work order is one of the entitled contacts listed in the service contract.

Values: True, False

SET006

Global

Contract header level

Name: Applicable SLA Coverage & Validity Dates Level

Description: This setting determines whether SLA coverage and Validity dates for a contract are determined at the service contract level or at the covered products/locations level.

SET007

Group

True

Name: Check Coverage On Parent Product

Description: This setting determines whether parent installed product of the specified IB should be considered in the scope of entitlement verification.

SET008

Group

True

Name: Check Coverage On Top-Level Product

Description: This setting determines whether the top-level installed product of the specified IB should be considered in the scope of entitlement verification.

SET009

Group

True

Name: Check Coverage On Child Product

Description: This setting determines whether child installed products of the specified IB should be considered in the scope of entitlement verification.

SET010

Group

True

Name: Check Coverage On Part Number

Description: This setting determines whether product coverage should be verified against the part number of the given installed products.

SET011

Group

True

Name: Check Coverage On Product Family

Description: This setting determines whether product coverage should be verified against the product family of the given installed products.

SET012

Group

True

Name: Check Coverage On Product Line

Description: This setting determines whether product coverage should be verified against the product line of the given installed products.

SET013

Global

1

Name: Number of Child Level Iterations

Description: If entitlement verification must cover child installed products, this setting determines the number of levels in the hierarchy to be considered.

SET016

Global

True

Name: Allow Entitlement Filters

Description: This setting determines if end users can override the Entitlement Check options configured by the administrator.

SET017

Group

True

Name: Auto Calculate Billing Type

Description: This setting determines whether billing type should be set on saving of the selected entitlement.

SET018

Group

True

Name: Go back to Work Order on Save Entitlement

Description: This setting determines whether to navigate to Work Order page on save entitlement or remain on same page.

SET019

Global

/apex/SVMXC__COMM_Detail?pid=

Name: VF Page Name for Record View Tab

Description: This setting indicates the name of the VisualForce page to be used to load in iFrame in Record View Tab.

SET020

Group

False

Name: Match Location

Description: If this is set to true, a service contract is displayed in the entitlement result set only if the location on Work Order is one of the covered locations listed on the service contract.

SET021

Group

Today

Name: Effective date to use in Work Order Interactive Entitlement check

Description: Indicates if Service-based entitlement check is enabled on Work Order. If set to true, increments the usage of applicable service in Service Contract.

SET022

Group

False

Name: Enable Service based Entitlement

Description: Indicates if Service-based entitlement check is enabled on Work Order. If set to true, increments the usage of applicable service in Service Contract.

SET023

Group

True

Name: Consider only qualified services for Work Order Entitlement

Description: This setting applies when Service based entitlement (SET022) is enabled for Work Order. If this setting is true, only the qualified services are considered. Else, all the services are considered.