Data Model Details
Following are the key data model details related to configuring and using Schedule Optimization Metrics:
Feature
Objects
Permissions Required
Create Technician Utilization configuration
ServiceMax Processes
ServiceMax Config Data
Create
Create
Edit Technician Utilization configuration
ServiceMax Processes
ServiceMax Config Data
Edit
Create, Edit
Generate Metrics (Execute tab)
ServiceMax Job
ServiceMax Processes
Scheduling Job Summaries
Scheduling Event Summaries
SPM Scheduling Technician Utilization
SPM Schedul Tech Utilization Constraints
Read
Read
Read
Read
Create
Create
Purge Metrics (Purge tab)
ServiceMax Job
ServiceMax Processes
Scheduling Job Summaries
Scheduling Event Summaries
SPM Scheduling Technician Utilization
SPM Schedul Tech Utilization Constraints
Read
Read
Read, Delete
Read, Delete
Read, Delete
Read, Delete
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