Launching Manual Timesheet Pull
The Manual Timesheet Pull is a pre-configured custom action available Out Of The Box (OOTB) for the Timesheet object. You can launch this pre-configured custom action manually in parallel with the scheduled timesheet process.
You can launch the pre-configured custom action to run the timesheet autofill process manually for only the timesheet it is triggered from. This allows you to control the processing of your time entries onto your timesheets rather than waiting for the autofill batch process to run at the scheduled time slot.
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• The pre-configured custom action is accessible through the Web browser only.
• The pre-configured custom action must be manually added to the SFM Wizard for the Timesheet object. You can add the Timesheet SFM Wizard to the timesheet header record for manually processing the time entries of that single timesheet header.
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To perform the Manual Timesheet Pull action for a Timesheet record:
1. From the Home page, go to the Timesheets tab.
2. Open a Timesheet record.
3. In the Service Flow Wizards, click the Manual Timesheet Pull SFM.
The system runs the timesheet autofill process and populates the timesheet with the applicable time entries.
The Engine Execution Tracking object helps in tracking the status of the manual or scheduled timesheet engine processes, whether the process is Completed or In-Progress. The following screen displays the Engine Execution Tracking list view.
Pre-Configured Custom Action Details
You can associate the pre-configured custom action of type Web Service to the SFM Wizards for the Timesheet object.
The following are the details of the pre-configured custom action of type Web Service:
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Field
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Description
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Action Type
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Web Service
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Object
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Timesheet
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Namespace Prefix
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SVMXC
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Class Name
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INTF_WebServicesDef
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Method Name
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processTechinicianTimeDetails
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You can also create your own custom action with the details provided and associate that custom action with the SFM wizard.
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Examples
You can perform a Timesheet manual pull-on-demand action on the Web simultaneously as the scheduled Timesheet process runs without duplicating time entry records or producing errors. The following are the examples of the Timesheet manual pull on demand:
• Example 1: A scheduled timesheet process is running, but users in a batch that has not run as part of the timesheet schedule, launch the manual pull process custom action. The timesheet is successfully processed.
• Example 2: A scheduled process is running, and users click the manual pull process action, not knowing that their timesheet is part of the batch being processed by the scheduled run. The error message "Timesheet is already being processed by some other process" is displayed.
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