Calendar (Gantt)
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Setting Id
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Setting Type
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Default Value
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Setting Name & Details
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|---|---|---|---|---|---|
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SET001
|
Group
|
7
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Name: Default calendar duration (Number of days) Details: The number of days for which the events calendar is displayed by default on dispatch console.
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SET062
|
Global
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True
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Name: Show non-Work Order events Details: Setting this to true displays the events related to records of objects other than Work Order in the Dispatch Console. These events will be shown without the related record information and with a configurable color. The color is configured in user settings.
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SET066
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Group
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True
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Name: Enable filtering by technicians assigned/scheduled to the listed work orders. Details: If this group setting is set to True, filter technicians buttons will be visible in Dispatch Console. They allow filtering of technicians listed in the tree, to show only the technicians who have been assigned to or show only the events associated with the list of work orders displayed in the grid.
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||
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SET067
|
Group
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True
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Name: Enable Advanced Technician Search (MCTM) in Dispatch Console Details: If this group setting is set to True, Advanced Technician Search buttons will be visible in Dispatch Console. They allow filtering of technicians listed in the tree, to show only the technicians matching the multiple criteria defined in Advanced Search Control Panel, for the work order selected in grid.
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||
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SET070
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Group
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1000
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Name: Default number of events fetched when viewing events for selected work orders Details: This setting is used to default the total number of events to be retrieved and shown in Dispatch Console for the selected work orders when the ‘Show only events associated with the work orders above’ filter is turned on. Set this to a lower value if Dispatch Console is unable to load all the events fetched.
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SET072
|
Group
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False
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Name: Enable highlighting of technician's working hours in Calendar Details: On setting this to True, technician's working hours and company holidays will be highlighted in the Dispatch Console Calendar (Gantt), using the colors configured for the relevant user settings. When set to False, Calendar will display Saturdays and Sundays as the default holidays.
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SET00235
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Group
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Collapse All
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Name: Default Service Team/Territory tree state on Dispatch console launch Details: This setting controls the default behaviour of Service Team/Territory tree when Dispatch console is launched.
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