Adding Dispatchers to Service Team
To add a dispatcher, perform the following steps:
1. Locate the Service Team by searching in the sidebar or from the list view in Service Teams tab and then click the relevant team name.
2. In the Dispatchers related list, click New. The Service Team name appears.
3. Enter the dispatcher user name. You can also use the Lookup icon to find the Salesforce user record.
4. Click Save to add the dispatcher.
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A Service Team can support an unlimited number of dispatcher records. Repeat the above steps for each dispatcher you want to associate with the team. You can also click Save & New after creating a new dispatcher record.
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