Account is a standard feature in Salesforce. In ServiceMax, an account is interchangeably referred to as a Company. Accounts are organization's customers, partners, suppliers, and service providers. Each account stores information such as name, address, and phone numbers for which you can store related information such as opportunities, cases, service/maintenance contracts, installed products and Work Orders.

To learn about how to create, edit, and manage account information in Salesforce, see the online help from the Accounts tab on salesforce.com.