Enabling Service Insights Agent
You can enable the Service Insights Agent to make service history data available through ServiceMax AI.
To enable service insights, perform the following steps.
1. Navigate to > > .
The ServiceMax AI Console is launched.
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You can also log in to the ServiceMax AI console directly at https://console.servicemax.io/ai with your Salesforce org credentials.
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2. Navigate to > > .
The Service Insights page is displayed.
3. Select the toggle button in the Enable Service Insights section.
The button indicates Enabled.
4. Click Save.