Service Modules > ServiceMax AI > ServiceMax AI for Administrators > ServiceMax AI Agents Overview > Schedule Management Agent Configuration > Selecting Appointment Owner
Selecting Appointment Owner
You can select an appointment owner to ensure ServiceMax AI assigns and manages appointments under the correct user, supporting consistent ownership and reliable scheduling.
To select the appointment owner, perform the following steps.
1. Navigate to ServiceMax Setup > ServiceMax AI > ServiceMax AI Console.
The ServiceMax AI Console is launched.
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You can also log in to the ServiceMax AI console directly at https://console.servicemax.io/ai with your Salesforce org credentials.
2. Navigate to ServiceMax AI > AI Agents > Schedule Management.
The Schedule Management page is displayed.
3. Enter the username of the ServiceMax user in the text box in the Select Appointment Owner section.
The appointments created by ServiceMax AI are assigned to this user.Select Appointment Owner
4. Click Save.
ServiceMax AI assigns and manages appointments under the selected owner, ensuring consistent ownership, accurate scheduling records, and reliable appointment management across users.
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