00186191

067942

Issue: Product selection in the Service Contract Plan failed when users searched for products beyond the first 50 records. The product lookup returned results only for records within the first 49 entries, while records at position 50 and above did not appear in the lookup results. This happened because the component loaded and searched only the first 50 product records on the client side. As a result, the lookup search was limited to that preloaded dataset and could not return products outside that range.

Resolution: The fix changed the product search behavior from a client-side search to a server-side search. On component load, the system continued to display the initial 50 product records as before. When users entered at least three characters and clicked Enter, the system sent a server request to search the full Product table instead of only the preloaded 50 records. This change removed the lookup limitation and allowed users to find products across the complete dataset. Users were advised to enter the full product name when possible to narrow results and improve search accuracy.

For more information, refer to Create Applicable Contract Line Product.

A360 Asset Management

14.0

00185552

067886

The issue occurred when the application ran in batch mode and attempted to update Work Order records, which triggered managed package logic in an after-update context. During this process, the system invoked a future method for application logging from within the batch execution, which Salesforce does not allow. As a result, the batch failed with errors such as Future method cannot be called from a future or batch method and Too many future calls, causing the flow to terminate during record updates.

A360 Scheduled SPM

14.0

00186361