Creating Service Assignment Rule
The application allows you to create Entitled Service Assignment rules.
To create a rule, perform the following steps:
1. Log into Asset 360 Admin with your credentials.
2. Navigate to Entitlement > Entitled Service Assignment Rules.
3. Click the New Rule button, and select the object from the drop-down list for which you want to create the Entitled Service Assignment Rule.
4. Provide the details for the fields as described in the following table.
Field Name
Field Description
Fields marked with * are mandatory.
General Information
Entitled Service Assignment Rule Name*
Enter a name for the entitled service assignment rule.
Object*
This field is not editable. It is pre-populated with the selected value.
Developer Name*
The developer name is auto-populated from the Rule Name. Edit it as required.
* 
The Developer Name must be unique.
Description
Enter a description of the rule.
Service Active Checkbox
Select this checkbox to make the Service Assignment rule active. By default, it is selected and active.
Qualifying Criteria
First Column (Field Type)*
Select a field to set a rule.
Second Column (Operator)*
Select an operator from the drop-down list. The drop-down values depend on the field data type. Conditions can be joined to one another with operators to create compound expressions.
Third Column (Precedence)*
Select a value type from the drop-down list. It varies by the field data type. Operators are interpreted in a specific order, according to rules.
* 
For Date and DateTime fields, a Function field is displayed to select date and time.
Fourth Column (Value or Comment)*
Enter your value or select the function based on the data type. This field depends on the field data type and operator combination.
* 
Field input text varies based on the field type and operator selected.
For dates and times, the system considers as per locale.
Logic Box*
Enter the logic for processing the conditions. By default, the logic is set to AND.
* 
The limit for this field is 255 characters.
Assignment
Entitled Service Product*
Select the Entitled Service Product that is similar to the Service Product on Entitled Service
5. Click Save. The Entitled Service Assignment rule is created on successful validation.
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