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Field Name
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Field Description
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Fields marked with * are mandatory.
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General Information
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Entitled Service Assignment Rule Name*
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Enter a name for the entitled service assignment rule.
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Object*
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This field is not editable. It is pre-populated with the selected value.
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Developer Name*
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The developer name is auto-populated from the Rule Name. Edit it as required.
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Description
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Enter a description of the rule.
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Service Active Checkbox
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Select this checkbox to make the Service Assignment rule active. By default, it is selected and active.
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Qualifying Criteria
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First Column (Field Type)*
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Select a field to set a rule.
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Second Column (Operator)*
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Select an operator from the drop-down list. The drop-down values depend on the field data type. Conditions can be joined to one another with operators to create compound expressions.
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Third Column (Precedence)*
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Select a value type from the drop-down list. It varies by the field data type. Operators are interpreted in a specific order, according to rules.
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Fourth Column (Value or Comment)*
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Enter your value or select the function based on the data type. This field depends on the field data type and operator combination.
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Logic Box*
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Enter the logic for processing the conditions. By default, the logic is set to AND.
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Assignment
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Entitled Service Product*
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Select the Entitled Service Product that is similar to the Service Product on Entitled Service
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