Adding Services to Service Contract Using Apex Actions
The application allows you to add Entitled Services to a Service Contract using the following Apex actions.
Parameters
The following table explains the parameters required for adding Entitled Services to the Service Contracts.
|
Parameters
|
Mandatory (Yes/No)
|
Description
|
|---|---|---|
|
serviceContractId
|
Yes
|
the ID of the Service Contract for which the ES needs to be created.
|
|
contractLineItemId
|
No
|
the record Id of the CLIs for which the ES needs to be created.
|
|
startDate
|
Yes
|
the Start Date of the CLI.
|
|
endDate
|
No
|
the End Date of the CLI. If not provided, the EndDate is calculated as StartDate + Duration in Plan.
|
|
entitledServiceName
|
Yes
|
the name of Entitled Service.
|
|
serviceProductId
|
Yes
|
the product ID.
|
|
serviceUnit
|
Yes
|
the type of service.
|
|
serviceQty
|
Yes
|
the quantity of the service in numbers.
|
|
thresholdAlert
|
No
|
|
|
workOrderEntitlementProcess
|
No
|
the ID of the WO Entitlement process, both of the entitlement process cannot be provided.
|
|
caseEntitlementProcess
|
No
|
the ID of the Case Entitlement process, both of the entitlement process cannot be provided.
|
|
subscriptionId
|
No
|
the ID of the Subscription object which needs to be copied to one of the ESs field.
|
|
subscriptionFieldName
|
No
|
the field name on ES which is lookup to Subscription object.
|
|
subscribedAssetId
|
No
|
the ID of the Subscription object which needs to be copied to one of the ES's field.
|
|
subscribedAssetFieldName
|
No
|
the field name on ES which is lookup to Subscribed Asset object.
|
The following screen shows the parameters in an org.
