Reset Password
This topic provides instructions on how to reset your password.
If you do not have SSO, your previously accepted password will no longer work on or after August 31, 2023, and you will get the Wrong email or password message on the Sign In page. You must reset your password by performing the following steps:
1. On the Sign In page, click the Forgot password? link.
2. Enter your email address to receive a password reset link.
3. Check your email inbox and click the Reset password button or copy-paste the password reset link in your browser.
4. Create a new password.
5. After successfully creating your new password, click Sign in.You will be prompted to sign in again.
6. Enter your email address and click Continue.
7. Enter your new password and click Continue.
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You might be required to enter your first name and last name to clean up an incomplete profile.
After a successful sign in, you see PTC Start.
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