Integrations (PTC products, 3rd party products and code) > 3rd party product integrations (CM, DOORS, Rose, Simulink and XML) > Configuration management tool integration > Troubleshooting > Cannot check out packages that have been checked in by other users under Version Manager (CM tool integration)
  
Cannot check out packages that have been checked in by other users under Version Manager (CM tool integration)
If you experience problems with users not being able to check out Packages that have been checked in by other users, it may be caused by Version Manager clients referencing Version Manager through different drive letters or paths.
To resolve the problem, either:
• Ensure that each Version Manager client uses the same drive and path mapping for Version Manager.
• Use the Reconnect To Configuration Management > Store CM Tool Paths Locally on my Computer command to store your Version Manager paths for the Package locally on your computer. For more information, see Reconnecting Modeler packages to configuration control (CM tool integration).