Integrations (PTC products, 3rd party products and code) > 3rd party product integrations (CM, DOORS, Rose, Simulink and XML) > Integration for IBM Rational DOORS > Troubleshooting > Error message: The selected item cannot be found in the DOORS module (Integration for IBM Rational DOORS)
  
Error message: The selected item cannot be found in the DOORS module (Integration for IBM Rational DOORS)
You may experience this error message when you select a model element in Modeler, and then attempt to view its associated surrogate object in DOORS.
This error can be caused by the surrogate module not containing a surrogate object for the model element. If this is the case, you can create a surrogate object for the selected model element by synchronizing the appropriate Package - right-click the model element, point to Tools, point to DOORS, and then click Synchronize.