Integrations (PTC products, 3rd party products and code) > 3rd party product integrations (CM, DOORS, Rose, Simulink and XML) > Integration for IBM Rational DOORS > Troubleshooting > Error message: -E- DXL: <Line:1> could not open include file... (Integration for IBM Rational DOORS)
  
Error message: -E- DXL: <Line:1> could not open include file... (Integration for IBM Rational DOORS)
If you upgrade DOORS without uninstalling and reinstalling Integration for IBM Rational DOORS and then open a module in DOORS that includes the Artisan DOORS View, the following error message is displayed:
-E- DXL: <Line:1> could not open include file (addins/PTC Integrity Modeler/utils/FileColumn.dxl) (No such file or directory)
To resolve this problem, uninstall Integration for IBM Rational DOORS, and then reinstall Integration for IBM Rational DOORS.