Installing Diagnostic Tools
The Diagnostic Tools utility is installed by default when you install any of the Creo applications. The diagnostic reporting is enabled by default for all the Creo applications. Clear the check box at the bottom of the Application Selection screen to disable this process. A single installation of Diagnostic Tools can be used with all the Creo applications for which you have enabled diagnostic reporting.
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When customizing a Creo application, if you clear the Enable PTC Diagnostic reporting check box on the Application Custom Setting screen, this selection supersedes the selection that you made on the Application Selection screen. As a result, the diagnostic reporting is not enabled in this case.
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You can install Diagnostic Tools utility on a host computer or a network location depending on where you are installing your Creo application. If you are running a Creo application from a remote host computer or a network location, set the quality_agent_path configuration option in your config.pro to access Diagnostic Tools. Specify the complete installation path of Diagnostic as the value of the configuration option. For example, C:\Program Files\PTC\DiagnosticTools\%PRO_MACHINE_TYPE%\obj\qualityagent.exe
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Note that setting the quality_agent_path configuration option supersedes any setting that you made during installation—Diagnostic reporting is enabled regardless of the setting on the Application Selection and Application Custom Setting screens.
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