Before You Begin
Before you install Creo View or Creo View Lite, make sure that all the prerequisites are met:
You have opened an online account at PTC.com (Administrators of Creo View only).
You have received the Software Confirmation Order e-mail with the product code or the Sales Order Number for your shipment. Alternatively, you must have received your License Pack via e-mail from PTC License Management (Administrators of Creo View only).
You have downloaded the application. If not, follow the link on your Software Confirmation Order e-mail to download the installation package to a folder on the local or the network computer. Alternatively, download Creo View from PTC.com or from Windchill. See Downloading Creo View or Performing an Installation from the Web.
You have checked the following locations for information on support of various platforms, languages, and toolkits:
You must install PTC License Server Manager before installing Creo View except in these cases:
You have purchased node-locked licenses.
You are a user of Creo View Lite or Creo View Express.
Opening a PTC Online Account
You must have a PTC online account to generate a license and install Creo View. Use the following instructions to create an online account:
1. On a computer connected to the Internet, go to the Create New PTC eSupport Account page.
2. Fill in any empty boxes.
3. Click Create Account. A confirmation page indicates a successful account creation.
4. Review and print this confirmation for your record. A confirmation of your account is sent to your e-mail address.
Resetting Your Password
If at any time you do not remember your PTC.com password, follow these instructions:
1. Open the Reset Your Password page.
2. Type your user name.
3. Click Continue. A URL to reset your password is sent to your e-mail address.
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