Welcome to Codebeamer+ Engagement Guide
About the Codebeamer+ Engagement Guide
Introduction to Codebeamer+
About the Codebeamer+ Offering
SaaS Exclusive Features
Performance
Integration between Codebeamer+ and Windchill+
Geographic Availability Sovereignty
Security
Security Policies and Processes
Security Features and Configurations
Availability and Service Continuity
Service Level Agreement (SLA)
Backup and Recovery
Disaster Recovery and Business Continuity
Termination and Data Portability
Certifications
Customer Onboarding
Required Provisioning Information
Environment Types, URLs, and Access
Non-Production Environments
Basic Access and Configuration
Configure, Customize, Test
Constraints, Documentation, and Guidance
Customizations
Initial System Configuration
Ability to Create, Manage, and Promote Change
Ability to Automate Validation
Integrate
Ability to Create Custom Integrations
Load or Migrate Data
Conversion from Codebeamer On-Premise
Process and Tools for Initial Data Load
Administer and Maintain
PTC-Managed Maintenance
Customer-Managed Maintenance
User, Group, and License Management
Ability to Diagnose and Resolve Issues
Use, Optimize, Expand
SaaS Exclusive Features
Performant Secure Scalable
Update or Upgrade
Quality and Timely Information
Predictable and Reliable Process