Example Shipping Confirmation Letter


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                         Shipping Confirmation Letter
    To: JOHN SMITH                          Phone:(7781) 555-5555
        PTC TEST CUSTOMER                   Fax:
    Customer #:  123442                     Email:nobody@ptc.com

    SHIPPING INFORMATION------------------------------------------
P.O. Number: 123456 SO Number (SON): 704502
 
Carrier: AIRBORNE
Tracking #: 8948729378
Ship To Location: 161272
Shipped To: PTC TEST CUSTOMER
9 HILLSIDE AVENUE(1221)
WALTHAM, MA 02154
     Date Shipped:  08-APR-99

     SOFTWARE ORDER------------------------------------------------


    Item Number    Item Description                             Quantity
    -----------    ----------------                             --------
    ENG-3000-F     Pro/ENGINEER-Foundation                         4


    LICENSE CODES-------------------------------------------------

     PTC has shipped the software for your recent purchase. To obtain
     license codes for your software:

     1. Review the software order information listed above to ensure it is
        correct.
     2. Obtain a copy of the Software Configuration Worksheet. Details below
     3. Complete the worksheet and contact PTC License Management with
        your worksheet information at 1-800-477-6435 or 1-781-370-5559.

     Please Note:
     If license codes are not required for your purchased software to
     operate, but you would like to access Technical Support (live phone
     support and electronic services), please contact PTC License
     Management first.  Upon verification of your order, you will be
     provided with a unique config id, which you can use to gain access
     to Technical Support services.

     SOFTWARE CONFIGURATION WORKSHEET------------------------------

      Software Configuration Worksheets can be found:
       a) in your Customer Service Guide
       b) in the License Management section of the PTC web site
          http://www.ptc.com
       c) in your software order
   You can refer to the License Management Section of the PTC web site
   for assistance with completing your Software Configuration Worksheet.