Get Service Requests
Use this action to fetch contents from the service request entities in Servicemax.
Using the Get Service Requests Action
To use this action in your workflow, connect it to ThingWorx Flow. To connect to the flow, do the following:
1. Drag the Get Service Requests action under the Servicemax connector to the canvas, place the pointer on the action, and then click 
or double-click the action. The Get Service Requests action window opens.
or double-click the action. The Get Service Requests action window opens.2. Edit the label name, if needed. By default, the label name is same as the action name.
3. To add an authorization, refer to the Authorize Servicemax section in the Servicemax connector topic.
 | If you previously added an authorization for Servicemax, select an authorization from the list. |
4. Click + to view the additional fields:
◦ In the Search Criteria field, select the filter criteria you want to apply on the filter data.
◦ In the Filter section, click Add to enter the following details:
▪ Field Name—Field API name on which you want to apply the filter.
▪ Operator—Operator on which you want to apply the filter.
▪ Value—Comma-separated values for the filters.
Click Add to enter multiple filters.
◦ In the Starting Index to Fetch Record From field, enter the starting index to fetch the records.
◦ In the Record Size to be Returned field, enter the maximum number of results to fetch.
◦ In the Sort by Field, enter the output field name of the create and update service request action.
◦ In the Sorting Order field, select the sorting order for the output.
5. Click Done.