To ensure that a Thing is accessible via remote sessions through ThingWorx, the Thing must be associated with a RemoteAccessProvider Thing. For ThingWorx AlwaysOn agents, use the ThingWorxInternalRemoteAccessProvider Thing.

For Axeda eMessage Agents, use the GASRemoteAccessProvider Thing. For information on this Thing, see the Axeda Compatibility Extension (ACE) Entity Reference in the Axeda Compatibility Package Help Center on the PTC Support site.

When you export Axeda eMessage Agent asset data from Axeda Platform, the Axeda ThingWorx Entity Exporter (ATEE) automatically assigns the GASRemoteAccessProvider Thing to the entities. When an eMessage Agent registers with ThingWorx for the first time, it registers its remote interfaces.